Arbor Family Medicine complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities.
We provide appropriate auxiliary aids and services, including qualified interpreters for individuals with disabilities and information in alternative formats, free of charge and in a timely manner when the aids and services are necessary to ensure equal opportunity to participate.
We provide language assistance services, including translated documents and oral interpretation free of charge and in a timely manner when necessary to provide meaningful access to individuals with limited English proficiency (“LEP”).
If you need these services, contact our office manager, who is our compliance coordinator, at 303.254.8500.
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our compliance coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
You can also file by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)