Payment will be requested at the time of service for all services that are non-covered or determined to be the patient’s responsibility, including co-payments. Payment may be made by cash, check, MasterCard, Visa or American Express. You may also pay your bill online through this website (click Pay Now button) or through our patient portal, Follow My Health™. Our fees are comparable to the usual and customary fees charged by other family medicine physicians in this area. If you have a question regarding insurance, billing or our fees, please call our billing office at 303.280.7322.
What Insurance Covers
We understand medical insurance can be complicated. We deal with a number of insurance carriers with ever-changing policies. Insurance companies now separate a wellness exam and a problem-solving visit. Most insurance companies won’t pay us to do both during the same visit. Further, a wellness exam alone is really involved. We need to review your specific medical history, including past diagnoses, lab tests, preventative tests, drug doses, and more. We see how you are currently doing, then diagnose for the upcoming year and how we will approach each issue. Once we see the big picture, we’ll schedule a problem-solving visit to discuss one or more issues in detail, then try an approach, such as writing a prescription.
Arbor Family Medicine participates with most major insurance carriers. As a courtesy to our patients, we will file insurance claims for those insurances with which we participate. Please remember, any amount not covered by insurance is ultimately the patient’s responsibility (please see financial agreement). A list of the major insurance companies we participate with is on this website, but please contact your insurance company to confirm that we are still participating. We require that you bring your insurance card and photo ID to all visits.
Below is a partial list of our partners in healthcare. Note that we do not accept Medicaid for new patients. If you don’t see your insurance on this list, please call our billing office at
Aetna US Healthcare – most products, including Aetna Medicare Replacement product.
Anthem Blue Cross & Blue Shield – most products, we also take all other Blue Cross products (such as out of state, and regular Blue Cross).
Cofinity – most products.
Cigna/GreatWest – most products.
First Health/Coventry – most products.
Humana – most products.
MultiPlan – most products.
United Healthcare – most products, including United Healthcare AARP Medicare Complete by Secure Horizons.
Do to regulations, for Workers Comp, please talk to your Human Resources department at your employer, and they should be able to refer you to a facility that can help you.
For auto accidents, we would be happy to refer you to a facility that covers auto injury cases.